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610-834-7600 info@springitl.com

Privacy Policy

R.J. Berrier (d.b.a. Spring International) is committed to protecting your privacy. This privacy policy applies to the data we receive in our normal course of business from our clients for surveying purposes to conduct opinion research studies as well as any data obtained through the R.J. Berrier (d.b.a. Spring International) website.

TYPES OF INFORMATION WE COLLECT
Research Data

R.J. Berrier (d.b.a. Spring International) typically works with client data lists which contain personally identifiable information (“PII”) which primarily includes contact information, such as name, title, company/employer name, email(s), and segment information that our clients use to manage their business (e.g., length of employment, department, etc.). This information is used solely to invite prospective respondents to participate in a survey, and in the analysis of the survey results.

Website Data
R.J. Berrier (d.b.a. Spring International) will not collect any personal information from you via this website that you do not volunteer. When you use our “Contact Us” form, we ask you to provide your name, organization, e-mail address, and information relevant to your request. We use this PII only to provide you with personalized customer service. If you send email to us, we will use your email address or other contact information in order to respond to your inquiry.

When you visit this website, some non-personally identifiable information may be sent by your browser, including your IP address, the pages you visit on the R.J. Berrier (d.b.a. Spring International) website, referring web sites, and other information. This information may be used to measure and analyze our web traffic.

Third Party Websites
The R.J. Berrier (d.b.a. Spring International) website may contain links to other sites. R.J. Berrier (d.b.a. Spring International) is not responsible for the privacy practices of these other websites. This privacy statement applies solely to the information that we collect by the R.J. Berrier (d.b.a. Spring International) website or use in our normal course of business providing research services.

Security and Privacy of Your Personal Information
R.J. Berrier (d.b.a. Spring International) does not share, sell, or rent any personal information to any third party, ever. Your personal information will be securely stored for an indefinite period of time, unless you request otherwise. The information is protected from unauthorized access, use or disclosure.

EU-US Privacy Shield
R.J. Berrier (d.b.a. Spring International) complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce, regarding the collection, use, and retention of personal information from European Union member countries. R.J. Berrier (d.b.a. Spring International) has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. R.J. Berrier (d.b.a. Spring International) is under the enforcement authority of the Federal Trade Commission. To learn more about the Privacy Shield program, and to view our certification page, please visit 
https://www.privacyshield.gov/


R.J. Berrier (d.b.a. Spring International) complies with the following Privacy Shield Principles:

Notice
R.J. Berrier (d.b.a. Spring International) shall inform an individual of the purpose for which it collects and uses the personal information and the types of non-agent third parties to which we disclose or may disclose that information. We shall provide the individual with the choice and means for limiting the use and disclosure of their personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to R.J. Berrier (d.b.a. Spring International), or as soon as practicable thereafter, and in any event before we use or disclose the information for a purpose other than that for which it was originally collected.

Choice
R.J. Berrier (d.b.a. Spring International) does not use or disclose personal information to any third party. For purposes of these standards, opt-out is the default and only choice.

Accountability for Onward Transfer
R.J. Berrier (d.b.a. Spring International) does not typically work with third parties such as subcontractors in the normal course of business. In the event that disclosure of personal information to a third party becomes necessary, R.J. Berrier (d.b.a. Spring International) shall notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure. We shall ensure that any third party to which personal information may be disclosed subscribes to these principles or is subject to law(s) providing the same level of privacy protection as is required by these principles, and agrees in writing to provide an adequate level of privacy protection. R.J. Berrier (d.b.a. Spring International) recognizes that it may be legally liable for third parties who fail to adhere to these principles. Additionally, R.J. Berrier (d.b.a Spring International) may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Security
R.J. Berrier (d.b.a. Spring International) shall take reasonable steps to protect the information from loss, misuse and unauthorized access, disclosure, alteration, and destruction. Likewise, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. R.J. Berrier (d.b.a. Spring International) sends and receives encrypted client-supplied PII via our secure SFTP (Secure File Transfer Protocol) channels. However, R.J. Berrier (d.b.a. Spring International) cannot and does not guarantee the security of information on or transmitted via regular non-secured email via the Internet.

Data Integrity and Purpose Limitation
R.J. Berrier (d.b.a. Spring International) shall only process personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, we shall take reasonable steps to ensure that personal information is accurate, complete, current, and reliable for its intended use.

Access
R.J. Berrier (d.b.a. Spring International) shall allow an individual access to their personal information and allow the individual to correct, amend, or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question, or where the rights of persons other than the individual would be violated. Individuals may access, amend, or delete information by contacting R.J. Berrier (d.b.a. Spring International) at:

R.J. Berrier (d.b.a. Spring International)
424 E. Elm Street, Suite 200

Conshohocken, PA  19428

info@springitl.com


Recourse, Enforcement and Liability
In compliance with the EU-US Privacy Shield Principles, R.J. Berrier (d.b.a. Spring International) commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact R.J. Berrier (d.b.a. Spring International) at:

R.J. Berrier (d.b.a. Spring International)
424 E. Elm Street, Suite 200

Conshohocken, PA  19428

info@springitl.com


R.J. Berrier (d.b.a. Spring International) has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to the INSIGHTS ASSOCIATION PRIVACY SHIELD PROGRAM, a non-profit alternative dispute resolution provider located in the United States and operated by the Insights Association. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit
http://www.insightsassociation.org/get-support/privacy-shield-program/privacy-shield-eu-swiss-citizens-file-complaint for more information and to file a complaint. These dispute resolution services are provided at no cost to you.

Under certain limited conditions, individuals may invoke binding arbitration before the Privacy Shield Panel to be created by the U.S. Department of Commerce and the European Commission.

Changes to this Policy
R.J. Berrier (d.b.a. Spring International) will occasionally update this Privacy Policy. Please check periodically for changes. If you have any questions or concerns about this Policy, please email
info@springitl.com