Spring provides surveys that produce relevant, in-depth research to inform decision making. Our principals select from an extensive bank of validated questions to design survey instruments around each organization’s unique needs and objectives. We typically use a ten-point response scale to capture a greater response intensity level for analysis. Our technology supports conditional questioning for follow up probing as well as question randomization to capture more information from the same population.
We offer flexible survey fielding options to meet respondents’ needs. We provide online surveys with generic or unique links that protect confidentiality and anonymity while capturing valuable demographics. We also support paper survey fielding and provide in-house scanning to collect responses from off line groups. For organizations that prefer to offer surveys onsite, we offer survey kiosks or touch-screens.
We provide both surveys and survey indices (to track data in multiple areas) for the following:
- > Engagement (Employee, Customer and Member)
- > Positive Employee Relations
- > Leadership Effectiveness
- > Change Readiness
- > Work-Life Balance
- > Diversity / Inclusion
- > Culture
- > Generational Differences
- > Innovation
- > Entrance
- > Exit